The Baltimore Drupal Camp is pleased to announce it’s 2016 Keynote Speaker is Dani Nordin! She will be speaking on Empathy in the Enterprise: How People, Technology and Organizations Shape the User Experience.
When designers talk and write about “designing with empathy,” all too often they focus on creating something entirely new. How do you observe and listen to people in order to find a problem they didn’t know they had? How do you use those insights to create a new business, or develop a new product?